25 of 97 reviews mention financing issues — a quarter of the store. Only 3 carry a published rating, and all 3 are one-star. Recent accounts cluster after 2024, with 9 of the 25 in the past two years, suggesting the pattern is not historical.
Credit-pull disputes appear in several accounts. A 2021 reviewer says he explicitly declined the dealership's financing and went to his own bank, yet, he reports, the application went to a lender he had not authorised. A 2026 reviewer says they wrote repeatedly that their credit should not be pulled, got no response, and received an Experian alert the same evening that it had been. Both reviewers frame it as a consent violation, not just an inconvenience.
Several accounts describe financing being presented as mandatory to get a quoted price, even for buyers with pre-approval from a credit union or bank. One 2024 account describes a salesperson saying that an extended warranty was part of the car's price rather than an option — a framing that disappears once it's discussed. Another describes a finance manager saying the warranty was a gift if he'd buy it, then reframing the interest rate as dependent on accepting it.
A recurring older theme is warranty confusion. The earliest record in the entire GMC set, from 2011, describes buying what the buyer believed was a GM Extended Warranty and learning it was a third-party policy the salesperson had sold them instead — a discovery made only when they tried to file a claim.
