The distinctive inventory complaint at this store is the inspection gap. Reviewers describe buying a vehicle carrying an inspection sticker or an assurance that it had been checked, then finding faults they believe a genuine inspection would have caught — a warning light, worn components, in one older account a cracked engine block.
Undelivered extras form the largest single cluster. Second keys, spare tires, floor mats, trim pieces and agreed cosmetic repairs are described as part of the deal and then not provided, with reviewers chasing them for weeks or months. Several accounts stretch past a year without resolution.
A separate group concerns condition on collection after service rather than at purchase: cars returned scratched, left dirty inside, ceramic or paint work described as damaged rather than improved.
Used-vehicle disclosure appears throughout the older records, including allegations that a known fault was not mentioned, or that a vehicle described as new had already accumulated mileage.
Compared with the Kia store, far fewer of these accounts involve damage occurring while the dealership had the car. Here the complaint is more often about the state the vehicle was in when handed over, and about what was promised alongside it.
Written commitments come up as the practical lesson reviewers themselves draw: several say explicitly that anything agreed verbally about condition or included items should have been documented before signing.
